Mary Portas: Secret Shopper
Customer Service Confessions
Mary reacts to your Customer Service Confessions, submitted by you, the viewing public. She's also got some secrets of her own!
S2-Ep4: Miserable Motors
Mary's secret shoppers are sent to a used-car dealership
Mary Portas Interview
Retail guru Mary Portas explains what she's hoping to achieve with the series, why customers are being sold short in Britain today - and what we can do about itContinue reading: 'Mary Portas Interview'