Mary Portas: Secret Shopper
Customer Service Confessions
Mary reacts to your Customer Service Confessions, submitted by you, the viewing public. She's also got some secrets of her own!
This weeks turnaround target for Mary is Godfreys in Lowestoft
Mary Portas Interview
Retail guru Mary Portas explains what she's hoping to achieve with the series, why customers are being sold short in Britain today - and what we can do about itContinue reading: 'Mary Portas Interview'