Fourteen months after the original Royal Mail undercover investigation, Dispatches returns to secretly film and establish whether the service, as they claim, has dramatically improved. Has Chief Exec Adam Crozier taken control of untrained staff, outdated machinery, ineffective managers and poor industrial relations as he promised?
On TV
First Shown
| Date | Time | Channel |
|---|---|---|
| Thursday 14 July 2005 | Channel 4 |
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