In Train Journeys from Hell, Dispatches investigates the reasons behind highly publicised complaints, including delayed and cancelled services, confusing pricing, poor public information, over-crowding, dirty trains and above-inflation increases in fares.
We've had a great response from members of the public, uploading their train journey video footage to YouTube (opens in a new window). Here are the videos which have been selected to appear in tonight's Dispatches programme:
NXEA services and stations from hell (opens in a new window)
Complex tickets (opens in a new window)
FCC fail take 2 (opens in a new window)
No staff at 09:46 (opens in a new window)
First 'Great' Western (opens in a new window)
A little bit of history (opens in a new window)
South Eastern Trains on the Hayes line (opens in a new window)
Ticket confusion at Paddington station (opens in a new window)
(Please note that these videos are external to Channel 4 and appear in new browser windows.)