Dispatches

The Age and Employment Network
The mission of The Age and Employment Network (TAEN) is to promote an effective job market that serves the needs of people in mid and later life, employers and the economy. TAEN is a leading centre of expertise on everything to do with age and employment: public policy, research, trends and who is doing what. TAEN provides a signposting service for individuals looking for employment or who want a career change by directing them to relevant organisations. Call TAEN on 020 7843 1590 (Monday – Friday 9am -5pm), email to info@taen.org.uk or go to www.taen.org.uk

Age Concern
The Age Concern Information Line is a free service for older people and their families. Age Concern works to change peoples attitudes to older people. For information on anything that may be affecting your wellbeing, such as income, benefits, community care, health, housing, and community issues, call 0800 00 99 66 (open every day of the year 8am - 7pm). For information on ageism go to the Age Concern website.

Help The Aged
Help The Aged SeniorLine is a free, impartial, confidential service that enables callers to take action themselves. Trained advice workers can help with issues such as ageism in the workplace, claiming benefits, housing advice and getting help at home. Call free on 0808 800 65 65 ( Monday - Friday 9am - 4pm).or go to www.helptheaged.org.uk. If you're in Northern Ireland call 0808 808 75 75. There's also a textphone service for those with hearing or speech problems on 0800 26 96 26.

Age Positive
It is unlawful to discriminate against employees, job seekers and trainees on the grounds of age. The Employment Equality (Age) Regulations 2006 cover workers of all ages and all employment and vocational training. The Age Positive site has all you need to check on the law, find out about good practice and read case studies, go to www.agepositive.gov.uk where you can also find out about their Business Awareness Days around the UK.

The Employers Forum on Age
EFA is an independent network of leading employers who recognise the value of an age diverse workforce. These employers recognise the need to attract and retain valuable employees, whatever their age. They tackle ageism in the workplace. Find out more about their work, conferences and seminars at www.efa.org.uk or call 0845 456 2495 or email efa@efa.org.uk.

ACAS
The Advisory, Conciliation and Arbitration Service (ACAS) aim to improve organisations and working life through better employment relations. They help with employment relations by supplying up-to-date information, independent advice and high quality training, and working with employers and employees to solve problems and improve performance. Whether you're an employer or an employee you can get free advice from www.acas.org.uk or by calling the ACAS Helpline, a free and impartial service that can answer your employment questions in one confidential phone call. Call 08457 47 47 47 (Monday - Friday 8am - 6pm) Minicom users should call 08456 06 16 00. Equality Direct the ACAS confidential equality advice service for small businesses is on 08456 00 34 44 (Monday - Friday 9am – 4.30pm).

Citizens Advice Bureau
The CAB website at www.adviceguide.org.uk contains masses of information including your rights if you've suffered discrimination. If you would prefer to visit a CAB office you can find your local office on the website or in your phone directory under Citizens Advice Bureau.

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