Details of organisations offering information and support to anyone worried about the safety of a child, and for anyone affected by situations similar to those in the programme.
NSPCC
If you're concerned about the safety of a child call the NSPCC Child Protection Helpline on 0808 800 8000 (free, confidential, available 24/7). A free textphone service is also in place for people who are hard of hearing on 0800 056 0566. If you would rather email, send messages to help@nspcc.org.uk
ChildLine
If you're a young person ChildLine provides free and confidential counselling for anyone up to the age of 18. The free helpline 0800 11 11 (24 hours a day, every day). If you have difficulty in hearing or in using a regular phone try the textphone service on 0800 400 222. More information is available on the website.
Women's Aid or Refuge
The 24 Hour National Domestic Violence Helpline is for women experiencing physical, emotional or sexual violence in the home. They provide advice, information and support and callers can be referred to local refuges and emergency and temporary accommodation. Call 0808 2000 247 (free, confidential and open 24 hours a day). The Helpline is a member of Language Line and can provide access to an interpreter for non-English speaking callers. The Helpline can also access the BT Type Talk Service for deaf callers, or visit the websites. Callers in Northern Ireland can call 0800 917 1414 ( free, confidential 24 hours a day), or website www.niwaf.org
The Hideout
The Hideout is a space helping young people understand domestic violence, and shows how to take positive action for yourself or perhaps to help a friend.
Advocacy After Fatal Domestic Abuse
AAFDA offer practical and emotional support after fatal domestic abuse incidents. If you need understanding and assistance following the death of a loved one through domestic abuse, go to the website.
The Children and Family Court Advisory and Support Service
CAFCASS looks after the interests of children involved in family court proceedings. It works with children and their families, and then advises the courts on what it considers to be in the children's best interests. You can find information on the law and children and much more at their website.
The Childrens Legal Centre
Staffed by legal specialists committed to protecting children's rights, The Childrens Legal Centre helps children in need, parents, carers and professionals. They provide specialist telephone helplines: The Young Person's Helpline on 0800 783 2187 (free, Mon-Fri 9am-6.30pm); The Child Law Advice Line, advice to parents on legal issues on 0808 8020 008 (free, Mon-Fri 9am-5pm); The Family Law Advice Line 0845 345 4345 (local rate line Mon-Fri 9am-5pm). Their website is designed to provide legal information in an easy to use manner for children and young people as well as parents, carers and professionals. You will also find a series of legal guidelines you can download free.
Parentline Plus
Help and support to anyone in a parenting role. Parentline Plus understand that family life can be challenging and difficult. Call 0808 800 22 22 (free, confidential 24 hours a day). There's an email helpline for the times when it's easier to write than talk. Just send to parentsupport@parentlineplus.org.uk or go to the website.
The Child Death Helpline
Support to anyone affected by the death of a child, whatever age. The Child Death Helpline is staffed by bereaved parents on 0800 282 986 (free, any evening 7-10pm, Mon-Fri 10am-1pm, Tuesday & Wednesday 1–4pm)
Saneline
Crisis care and emotional support to anyone affected by any mental health problem. Trained mental health staff are available to take calls on 0845 767 8000 ( every day, 6-11pm) or email sanemail@sane.org.uk
Victim Supportline
A helpline providing information for anyone who has been affected by a violent assault. You might not want to involve the police but want someone to listen to how you feel. If you do want to go to the police, they can help you deal with this and can accompany you at court. Call them on 0845 30 30 900 (local rate, Mon-Fri 9am-9pm, Saturday & Sunday 9am-7pm, Bank Holidays 9am-5pm). You can also email them on info@victimsupport.org.uk
The Victoria Climbié Foundation
Organisation that campaigns for improvements in child protection policies and practices to ensure effective links and coordination between statutory agencies, care services and black and minority ethnic communities.
Samaritans
If you're feeling distressed and need someone to talk to, Samaritans are there for you at any time of day or night on 08457 90 90 90, or text to 07725 90 90 90 or email jo@samaritans.org
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