Dispatches

This information is for parents or teachers coping with a child with behaviour problems, and for troubled young people.

The Advisory Centre for Education
ACE is an independent advice service for parents in England and Wales, offering advice on topics such as special educational needs, admissions, exclusion from school, bullying and more.
For information on exclusions and to order a pack call the 24-hour line on 0207 704 9822.
The Exclusion Advice Line - 0808 800 0327 (free, Monday - Friday 10am - 5pm).
For general advice call helpline - 0808 800 5793 (free, Monday - Friday 10am - 5pm)
You can also text for advice to ASKACE at 68808 and there's a lot of information and downloadable packs at their website www.ace-ed.org.uk.

Enquire
If you're in Scotland, Enquire - the Scottish advice service for additional support for learning - provides much the same service as ACE.
Call their helpline 0845 123 2303 (local rate line, Mondays - Fridays 9am - 5pm, Tuesdays and Thursdays till 7pm).
You can email to info@enquire.org.uk or go to their website www.enquire.org.uk, which is designed for adults, but contains a link to their website for children and young people.

The Nurture Group Network
The national umbrella organisation for nurture groups and supports the work carried out in schools across the United Kingdom. To find out more about nurture groups and the network go to www.nurturegroups.org or email info@nurturegroups.org.

Parentline Plus
Parentline Plus offer help and support to anyone in a parenting role.
Confidential helpline 0808 800 22 22 (free, open 24 hours a day).
They provide an email helpline for the times when it's easier to write than talk. Just send to parentsupport@parentlineplus.org.uk You can also find more information on the website at www.parentlineplus.org.uk.

The Centre for Child Mental Health.
Supports the development of professionals working with children through conferences, training days and courses, to enable you to feel more empowered, supported and confident.
Contact them at 0207 354 2913 (Monday - Friday 9am - 5pm).
email info@childmentalhealthcentre.org or find out more at www.childmentalhealthcentre.org.

YoungMinds
Offers information and support to young people and their parents on a range of issues. There's a dedicated Parents Information Line 0800 018 2138 (free, Monday - Friday 10am - 4pm, Wednesday 6 - 8pm).
They have some very helpful booklets especially for young people on subjects such as self-injury, eating disorders, depression, bullying and abuse. You can find these leaflets and other information on their website at www.youngminds.org.uk or write to them for free copies with a stamped self-addressed envelope stating the subject you require information on to: Young Minds, 48 - 50 St John's Street, London EC1M 4DG or email enguiries@youngminds.org.uk.

Bullying UK
If you're having problems with bullying, Bullying UK provides lots of helpful information on all sorts of bullying including dealing with bullies who taunt others by text messages. Sometimes bullying can make you feel very unhappy and upset and that life isn't worth living but you will come through it. You can email at anytime to help@bullying.co.uk.

Kidscape
Works with children and young people under the age of 16, their parents or carers, and those who work with them.
The Kidscape anti-bullying helpline for parents of bullied children 08451 205 204 (local rate, Monday - Tuesday 10am - 8pm, Wednesday - Friday 10am - 4pm.
You can also visit their website, which has helpful information for children and adults at www.kidscape.org.uk.

ChildLine
ChildLine provides free and confidential counselling for anyone up to the age of 18. Their free helpline is open 24 hours a day, every day on 0800 11 11.
If you have difficulty in hearing or in using a regular phone try the textphone service on 0800 400 222.
ChildLine phone lines can be very busy, but do keep trying and you will get through.
More information is on the website www.childline.org.uk or you can write to ChildLine , Freepost, NATN 1111, London E1 6BR.

Alateen
Young people aged 12 to 20 concerned about a parent with a drinking problem can contact Alateen for support and information. To find out about the service in your area call 020 7403 0888 (every day of the year 10am - 10pm) You can check out their website at www.al-anonuk.org.uk.

This message has been prepared by New Media at Channel 4.
Channel 4 Television takes no responsibility for the content of any third-party sites.