In a return to Channel 4, Richard Wilson examines the rise and rise of automated services across Britain, with machines now able to do everything from customer service enquiries to supermarket till check-outs and airline check-ins.
As more and more companies and public organisations introduce automated systems to handle their workloads, Richard will be asking whether the consumer is benefiting from automation and what the impact is on jobs and the workplace.
If you have experiences of using automated machines to buy tickets, do your shopping or any other everyday part of your life, and want to share your stories, you can email us at dispatches@channel4.co.uk.
To to upload your videos, go to our YouTube page.
