Patient insulted on answerphone

A teenage patient was left an answering machine message by hospital staff who inadvertently branded her a smelly drunk, drug addict.

Senior officials at the James Cook University Hospital, Middlesbrough, apologised to 19-year-old Sharon Roberts from Stockton, after staff from the Genito Urinary Medicine (GUM) clinic were caught out gossiping when they thought a call to her home had finished.

Apparently looking at medical notes, they discussed her alcohol consumption, alleged to be 100 units a week, and chatted about her Iraqi Kurdish boyfriend.

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