Who picks up the tab on card fraud?
Updated on 05 June 2009
For the first time a case of “phantom withdrawal” from a cash machine went all the way to court - and the judge ruled in favour of the bank. Ben King reports.
Chip and pin was supposed to make credit card transactions foolproof.
But while the technology has cut fraud, the financial ombudsman service still gets more than 100 complaints a month from consumers.
Does today’s court ruling mean that the cards are infallible or just that consumers will always pick up the tab when things go wrong?
