Under the Act, public authorities have to adopt and maintain a Publication Scheme. Channel 4's publication scheme specifies the information we routinely make available to the public and how it can be viewed. Before you make a request for information, please look at our publication scheme as the information you want may be there.

Some of the information in the publication scheme is available electronically and can be downloaded from the sites listed in the scheme. If the information you need is not available online, you can request information published under the scheme by letter or by email.

You can write to:

The Corporation Secretary
c/o Freedom of Information Team
Channel 4 Television Corporation
124 Horseferry Rd
London
SW1P 2TX

Or you can fill in our online request form

Additional information about Channel 4 that is not included in the scheme, particularly relating to programmes, may be available through our main website www.channel4.com

If you have a question about one of our programmes, your request will not be dealt with under the Freedom of Information Act, but our Viewer Enquiries team will try to help you - contact us here

Further information about how Channel 4 commissions its programmes, and what to do if you have an idea for a programme, is available online at our 4Producers website.

Information which is not listed in the publication scheme can be requested under the Act in writing, by sending your name, address and details of the information you require to:

The Corporation Secretary
c/o Freedom of Information Team
Channel 4 Television Corporation
124 Horseferry Rd
London
SW1P 2TX

Or you can complete our online request form

Channel 4 has the right to withhold information requested where this information fits the terms of one or more of the exemptions set out in the Act. For example, the information may be exempt because it is confidential or commercially sensitive. You can find out more information about the exemptions and the way in which they are applied at informationcommissioner.gov.uk or by reading the Act online at hmso.gov.uk

Whilst Channel 4 will not usually charge a fee for an information request, it reserves the right to do so if the retrieval and research costs are likely to be significant. If we consider that it is appropriate to charge a fee, we will notfiy you in advance of carrying out any work to process your request.

The Corporation Secretary is responsible for our publication scheme.
The FM Archives team are responsible for the maintenance of our publication scheme.
The New Media Department is responsible for the running of our web site.

If you are unhappy with help given by Channel 4 to access the information listed within the publication scheme, please contact:

The Corporation Secretary
c/o Freedom of Information Team
Channel 4 Television Corporation
124 Horseferry Rd
London
SW1P 2TX

In accordance with our internal complaints procedure, we will then carry out a full review of your request for information and reconsider the reasons why we are unable to disclose the information you requested. This review will be undertaken by someone senior to the person who took the original decision where it is reasonably practical to do so.

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at:

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

.: [Back to Top]