First shown April 2008

This script offers details of organisations providing help for anyone with a mental health problem, including self harming, bullying and bereavement and for those who care about them.

SANEline provide crisis care and emotional support to anyone affected by any mental health problem. Trained mental health staff are available to take calls 0845 767 8000 (local rate, 6 - 11pm every day of the year). Or you can check out their website at www.sane.org.uk or e mail to sanemail@sane.org.uk.

Mind offers an information service on all aspects of mental health on the local rate Mindinfoline 0845 766 0163 (local rate, weekdays 9.15am - 5.15pm). To find a local branch of MIND go their website at www.mind.org.uk.

Young Minds offers information and support to young people and their parents on a range of mental health issues. They have some helpful booklets especially for young people on subjects such as self-injury, depression, sexual abuse, bullying and eating disorders. You can find these leaflets and other information on their website at www.youngminds.org.uk or write to them for free copies with a stamped self addressed envelope stating the subject you require information on to: Young Minds, 48 - 50 St John's Street, London EC1M 4DG or e mail to enguiries@youngminds.org.uk.

Young Minds run a dedicated Parents Information Line on 0800 018 2138 (free, Monday to Friday 10am - 4pm and Wednesday evening 6 - 8pm).

If you're feeling distressed and need someone to talk to, you can phone Samaritans at any time of day or night on 08457 90 90 90 or e mail for support through jo@samaritans.org and their website at www.samaritans.org.

If you are supporting someone with suicidal feelings, you can get helpful information from Papyrus, an organisation committed to the prevention of young suicide. Call HOPElineUK on 08000 68 41 41 (free, 10am - 2pm & 7pm - 10pm Monday - Friday, weekends 2pm - 5pm). Or go to website www.papyrus-uk.org where you can download useful leaflets.

SOBS - Survivors of Bereavement by Suicide provide specialist emotional support and practical information for people bereaved by suicide. Call their national helpline on 0844 561 6855(9am to 9pm every day). They also have a website at www.uk-sobs.org.uk.

Self-harming is any sort of action which involves injuring your own body. Cutting is one form of self-harm, but some people burn or hit themselves, pull out their hair or pick at their skin. Starving yourself, any eating disorder, heavy drinking and drug-taking are also forms of self-harm. People often feel ashamed and isolated, and try to keep what they're doing a secret. Self harming is not attention seeking, and it's important not to be critical or hostile towards someone you're supporting if they continue to hurt themselves.

If you're having trouble coping the BristolCrisis Service for Women offers a national helpline with trained advisers, booklets and information on services in your area. You can phone the helpline 0117 925 1119 (Friday & Saturday nights 9pm - half-past midnight, Sundays 6 - 9pm). You can download a number of helpful leaflets and find other information available in a number of black and minority ethnic languages as well as details of support available around the UK at the website www.selfinjurysupport.org.uk or e mail to bcsw@btconnect.com.

The National Self Harm Network or NSHN is a survivor-led organisation committed to campaigning for the rights and understanding of people who self-injure. There's plenty of information for men and women who injure themselves, plus very active mutually supportive message forums, on www.nshn.co.ukor email to nshncg@hotmail.co.uk.

The Young People and Self Harm website is a key information resource for young people and their friends and families. On their website you'll find useful sections including - how to get help and advice and suggestions on how others might support young people who harm themselves. There's also a section on local services offering help to young people. Find out more at www.selfharm.org.uk.

If you're having problems with bullying, the website Bullying Online contains lots of helpful information on all sorts of bullying including dealing with bullies who taunt others by text messages, go to www.bullying.co.uk. Sometimes bullying can make you feel very unhappy and upset and that life isn't worth living but you will come through it. You can email at any time to help@bullying.co.uk.

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