Cheers and Grumbles

Which programme is the viewers' top dog and top bugbear?

The tireless folks at Channel 4's Viewer Enquiries team deal with around 15,000 contacts – phone calls, emails and letters – each month. These include anything from queries about when a series is out on DVD, through praise from adoring fans, to formal complaints from outraged viewers. Each query is logged and the appropriate people at Channel 4 are notified.

Below this are the most appreciated and criticised programmes in contacts with Viewer Enquiries. We've included the odd viewer quote to give a flavour of the comments.
Do you agree? Please tell us (below) which programme was your hero and antihero last month?

For now it's just a trial, but please let us know if you find the information interesting.

1. Forgotten Heroes: The Not Dead (33 contacts)
   "deeply moving"
2. The Secret Millionaire (29)
   "What a wonderful show."
3. Britz (16)
   "Well done producers, directors and writers."
4. The Mummy Diaries (14)
   "A big thank you to all those involved."
5. Channel 4 at 25 (8)
   "Keep up the good work. I look forward to the next 25 years."
6. Not Forgotten (8)
   "Due to this programme I have found a war memorial in London for my uncle"
7. Boy A (8)
   "Everything about this programme was phenomenal; the writing, the cast...everything."
8. Ramsay's Kitchen Nightmares (7)
   "What great entertainment - we literally laughed our socks off."
9. Deep Water (7)
   "Fantastic, engrossing and sensitively handled"
10. Dispatches: Mark Thomas on Coca Cola (6)
    "It is important that we have more programmes like this."

1. Ramsay's Kitchen Nightmares (91 contacts) "Appalling, gratuitous and obscene language"; "majority of this episode was a repeat".
   Also see: Ramsay’s revisited Kitchen Nightmares.
2. Britz (58)
   "To actually allow the threat to be broadcast is an absolute disgrace"
3. The Secret Millionaire (23)
   "How can you justify [the choice of] secret millionaire?"; "invasion of privacy of old man".
4. Wife Swap (16)
   viewers offended by "ignorant" comments of contestants.
5. Channel 4 News 28.11.07 (16)
   Complaints over "superimposing the head of Stalin and Mr Bean over the Prime Minister's face"
6. Codex (15)
   "There is no code, so why call it Codex?"
7. AUTOPSY: Emergency Room (14)
   "It made me feel so sick"
8. Unreported World: Sri Lanka (13)
   Claims that report was "biased".
9. How to Look Good Naked (13)
   "34 minutes before the watershed and there have been repeated images of completely naked women."
10. This is Civilisation (13)
    "inaccurate representation of Christianity"

Couldn’t disagree more? Glad to be proved right?
Which programme was your pin-up this month?
…And which did you pin to the dartboard?

Before adding your comment below, please note the terms and conditions upon which all submissions are made to Channel 4.

• Back to The Debating Chamber
• Back to The TV Show Home