FOI at Channel 4

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The Freedom of Information Act 2000 ('the Act') was passed on 30th November 2000 and came into force in January 2005. The Act gives the public a right of access to all types of recorded information held by public authorities, but it also sets out various exemptions from that right.

Under the Act, Channel 4 is only required to make available information held for the purposes other than those of journalism, art or literature. This means that the Act does not apply to information concerning, relating to, or closely associated with Channel 4's creative output. For example, information which relates to Channel 4's programming or our multimedia and interactive output would not be covered by the Act. Of course, we will continue to make a massive amount of information about our programmes available on our website as before.

If you want to look more closely at the Act, you can view it online.

The Information Commissioner is responsible for overseeing the Act. More information can be found on the ICO website.

Our Freedom of Information Policy Statement

The Channel 4 Television Corporation is committed to openness of information as defined by the Freedom of Information Act 2000. Channel 4 therefore recognises its duty to maintain the high standards of record keeping that document its principal activities. Channel 4 will therefore make available information, as described in the publication scheme, that is deemed non-exempt and of public interest.

Publication Schemes

Under the Act, public authorities have to adopt and maintain a publication scheme. Channel 4's publication scheme specifies the information we routinely make available to the public and how it can be viewed. Before you make a request for information, please look at our publication scheme as the information you want may be there.

How to obtain information listed in the scheme

Some of the information in the publication scheme is available electronically and can be downloaded from the sites listed in the scheme. If the information you need is not available online, you can request information published under the scheme by letter or by email.

You can write to:

The Corporation Secretary
c/o Freedom of Information Team
Channel 4 Television Corporation
124 Horseferry Rd
London
SW1P 2TX

Or you can fill in our online request form.

Information about programmes and commissioning

Additional information about Channel 4 that is not included in the scheme, particularly relating to programmes, may be available through our main website.

If you have a question about one of our programmes, your request will not be dealt with under the Freedom of Information Act, but our Viewer Enquiries team will try to help you.

Further information about how Channel 4 commissions its programmes, and what to do if you have an idea for a programme, is available online on our commissioning website.

How to obtain information which is not listed in the publication scheme

Information which is not listed in the publication scheme can be requested under the Act in writing, by sending your name, address and details of the information you require to:

The Corporation Secretary
c/o Freedom of Information Team
Channel 4 Television Corporation
124 Horseferry Rd
London
SW1P 2TX

Or you can complete our online request form.

Exemptions

Channel 4 has the right to withhold information requested where this information fits the terms of one or more of the exemptions set out in the Act. For example, the information may be exempt because it is confidential or commercially sensitive. You can find out more information about the exemptions and the way in which they are applied on the ICO website or by reading the Act online.

Fees charged for information

Whilst Channel 4 will not usually charge a fee for an information request, it reserves the right to do so if the retrieval and research costs are likely to be significant. If we consider that it is appropriate to charge a fee, we will notify you in advance of carrying out any work to process your request.

Responsibilities

The Corporation Secretary is responsible for our publication scheme.
The Information and Archives team is responsible for the maintenance of our publication scheme.
The Online Department is responsible for the running of our website.

Complaints

If you are unhappy with help given by Channel 4 to access the information listed within the publication scheme, please contact:

The Corporation Secretary
c/o Freedom of Information Team
Channel 4 Television Corporation
124 Horseferry Rd
London
SW1P 2TX

In accordance with our internal complaints procedure, we will then carry out a full review of your request for information and reconsider the reasons why we are unable to disclose the information you requested. This review will be undertaken by someone senior to the person who took the original decision where it is reasonably practical to do so.

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at:

The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF