This is our handy FAQ guide to help you watch via your PC the stream from the Big Brother house or our video clips.
Please visit our help page for this information
Episodes are not available to Mac users because the Mac version of the Windows Media Player does not support the features we use to protect our content from unauthorized use.
We accept payments made via our website with cards displaying the following logos: Mastercard, Visa, Maestro/Switch, Delta. We cannot accept payments via PayPal, cheque, money order, by mail or phone, or in any other form.
You understand that the Content may contain nudity or other material of a sexual nature, or may include content that you may consider offensive or otherwise objectionable. Although we will attempt to bring such material to your attention prior to completion of your transaction, you agree that we shall have no liability to you for any Content that may be found to be offensive or otherwise objectionable.
If you forget your password, click the "Forgot Password" link located here to have it sent to your registered e-mail address. If you have a spam filter running (often enabled by default on AOL, Hotmail, EarthLink and Yahoo), please check your "spam", "bulk", or "junk" mail folder if the email does not arrive.
In order to access the content, you will need to click "yes" to get an update to Windows Media that will enable you to view the content. If this doesn't appear to work, we advise that you upgrade your Windows Media Player by clicking here and following the instructions.
The video you have purchased can only be viewed on a limited number of PCs.
In the case of "Lost", an episode is restricted to a single PC in a 24 hour period. Please review the Terms and Conditions for more details.
For further assistance please contact Customer Service on the links below.