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Frequently Asked Questions


PRODUCT OVERVIEW


PRODUCT OVERVIEW
TECHNICAL REQUIREMENTS
REGISTRATION AND LOGIN
ACCOUNT AND BILLING QUESTIONS
TECHNICAL TROUBLESHOOTING
OTHER AND GETTING FURTHER SUPPORT

How long is Celebrity Big Brother running this year?

ig Brother will get back to you...

Where can I buy the Diary Room chair?

For all furniture and fixtures that appear in the Big Brother House, go to the Suppliers section on this website.

How many rooms does the Big Brother House have this year?

There will be one bedroom for all the housemates to share, a living room, a kitchen and one communal bathroom with two urinals, a bath and a shower. There will also be a larder just off the kitchen area.

Does the Big Brother House have a theme this year?

The House will have a disorientating feel to it, swapping inside for outside. The garden comes with interior furnishings such as wallpaper, carpet, a dining table and even a chandelier, while the inside has outdoor elements to it, including faux grass in the kitchen and contemporary garden furniture in the living room.

How do I vote?

By telephone - Viewers in the UK and Republic of Ireland can call the Big Brother voting lines each week to evict the housemates. (UK calls cost 50p. Calls from the Republic of Ireland cost €0.75 incl VAT. Mobile and other network rates may vary).

By text message - Fans can text the name of the housemate they want to evict to the Big Brother shortcode 84444. They will then receive a message confirming that their vote has been registered. (All calls cost 50p / €0.75 plus standard network rate)


How do housemates get rewarded for tasks they pass?

Big Brother will decide on the housemates' rewards for task success. The rewards may include luxury shopping budgets or special treats.

What happens if a housemate cheats or breaks Big Brother rules?

If any housemate breaks the rules they may be asked to leave the House or receive another form of punishment, as decided by Big Brother.

What content is available via the Channel 4 Big Brother service?

A 24-hour a day complied video stream from the Big Brother House

Free daily video clip highlights from the show.

How do I purchase a Big Brother Video Pass?

It's easy to buy a pass, just go to our sign up page and follow the step-by-step instructions.

Please make sure your computer and internet connection meet our minimum system requirements before you make your purchase so that you have the best experience possible.

Please note, we do not offer refunds if you purchase our content and later realise your computer does not meet our system requirements.

From what countries/regions can I access Big Brother Online Video?

You can access Big Brother Online Video from the UK and Republic of Ireland only. This is due to licensing and copyright reasons.

How do I watch Big Brother 24/7 once the stream begins?

Just go to www.channel4.com/bigbrother and you'll see clearly marked links to the video content.

Extras
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