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Scams, Fiddles and Honest Claims

C4 Thursday 31 January 2008 9pm

Chris Hill
This film enters the secret world of the insurance investigator with unprecedented access to the fraud team at Britain's biggest insurance company, Norwich Union, and the policyholders they meet.

With big lies, little lies and hand-on-heart honesty, this observational documentary follows the stories behind the claims and asks: who is telling the truth?

With one in 10 adults admitting to having made a fraudulent claim on a general insurance policy, such as home or motor insurance (source: ABI (Association of British Insurers) May 2007), insurance companies are on their guard. From spilling paint on a worn out carpet (one of the top insurance frauds), to criminal gangs staging accidents on Britain's roads, it's the insurance investigators job to decide who is telling lies, and who is telling the truth – and as this film reveals; there's a lot to lose if they decide fraud has been committed.

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