Chat Ed : Welcome to this evening's webchat with Mike and Bruce from this week’s Boss Swap! Here is a rundown of this week’s episode: Bruce Burkitt, a self-made millionaire, has run Lynx estate agency in South London for 12 years. The agency employs 18 people in three offices, and Bruce monitors them closely and works them exceptionally hard. “I love money,” he admits unashamedly, “the more money the better.” His dynamic approach sees him in the gym by 6:30 every morning, before a long, fast-paced day at work. Mike Porritt started Carshock, his no-frills car dealership, 18 months ago. There are now four branches in northeast England, employing a total of 40 people. His approach is more relaxed, revolving around lager and loyalty. How do Bruce's and Mike's conflicting management styles go down at each other's companies? Let’s find out…
Mike : Hi it's Mike here...
Daragh : hi Mike
RiZla : Hi Mike
Bruce : Hi everyone, it's Bruce from Lynx - hope you enjoyed the show.
rosie : hi
melanie : Was this experience what you expected
Mike : We're having a right laugh here tonight you know! No melanie.... because I thought it would all be a lot more professional.
Bruce : It was more, but it was less. Many hands make light work!
Mike laughs, Bruce - you're as bad as me!
billy : Did Mike feel that Debs should have been at home because of genuine management reasons?
Dale Carnegie : mike: what made you really sack bruces wife?
Mike : No I thought she should have been at home because she is a woman.
Bruce laughs
Mike : I don't give a toss. We do what we want to do.
stephen mowatt : lol
rodger : hahahaha sarcasm
Bruce : Are you at your wife's house or your girlfriend's tonight Mike?
Mike laughs
sally : Bruce, do you ever chill out?
Bruce : Um.. yes as Mike would say I was wearing my 'work face' and I live for the weekends.
Rod Jane and Freddy : Bruce - why did you look horrified when you found out it was a car lot? You are just as bad being an estate agent
Mike : o0o
Bruce : Dig dig! Get back with Bungle!
Mike laughs
ton : That's more like it, a bit of fun !!
Bruce : Because I was afraid my X5 was going to be keyed! My poor car! Thank God I didn't bring the Ferrari down!
Mike : Yeah you wouldn't have gone back with it that's for sure.
david_brent : My God - neither of you can even take this seriously. Did you enter the program as a joke right from the very beginning?
Bruce : “I’m an entertainer first, a friend to the employee second and a boss third' as David Brent would say.
Paul Sherlock : Do you think tonight’s programme was good for carshock...after all they do say even bad publicity is good....and quite frankly carshock tonight looked very, very poor
Bruce : Oooooh!
Mike : All publicity is good publicity - we had our best weekend ever last weekend and I'm confident we will beat all sales targets this weekend. And anyway beauty is in the eye of the beholder.
Julias : Mike: Do you really need so many sales staff, they did not ever seem very busy?
Bruce : Good point! Loving your question Julias!
Mike : We need lots of sales people because I'm a very sad, lonely person and I have no one to go drinking with. So basically if I didn't employ all these people I'd have no one to go to the pub with.
Matthew : I would like to ask Bruce whether he endorses Stuarts remark that people that work a 9-5 job effectively amount to nothing. Is there not a work life balance?
Bruce : Yes there is Matthew. It's relevant to our industry...
Mike : B****cks! Get on with it!
Bruce : …You have to work those hours, but we weren't being derogatory to people who are employed in a normal job.
Mike : Ooh you politician you!
Bruce : You gotta have some friends Mike!
Eezar : Both: What do you think would have been the effect if you had swapped the staff around instead of the bosses?
Mike : Bruce's sales would have gone through the floor because car sales guys know nothing about estate agency. If Bruce's staff had come to us the managers would have done alright because they are good lads.
Neale : Eazar > More Cars Sold >
Bruce : God, deary me. This is a sort of warm up before GMTV tomorrow!
Garydev : woo bruce is on gmtv
Bruce : I think really it would have been the case that (and I don't mean this badly) but I would have come back to Lynx shutdown. But in terms of Carshock I think Mike could have spent even less time than he does already in the office. Did you like that Mike?
Mike : Loved it mate.
steve1547 : get fionas number 4 me bruce
Bruce laughs
milo : Is the North, South divide a little wider tonight?
ChrisMatchett : To both: How much was this a North South divide thing?
Mike : It depends which way your buttocks are facing :)
Bruce laughs heartily
Bruce : I think the show has been very cleverly edited to make it appear that way. When in fairness a lot of my friends are from the north. But then there is a difference between Prada and Matalan.
Mike laughs
Skinny17 : your wifes sexy bruce
Bruce : Why do you think I married her!?
Kathy : Bruce, did you threaten to sack John as retribution for Mike sacking Debbie?
Bruce : No, I threatened to sack John because he was one of the weakest sales people I have ever encountered in my life!
burden : because she works like adog
Mike : Arrrggh! That is not true.
Bruce : Yes it is Mike, yes it is.
Jon C : I'd like to each for either of them, if they have any formal business management qualifications
Mike : About 5 million. I've got the lot.
Bruce : No, I left school at 16 and I'm a ducker and a diver.
Mike : You're a hustler!
Bruce : And I work hard.
Barnsley Gnu : To Bruce - if you opened a car lot in direct competition to Carshock do you think you could close Mike down?
highlander : with your wife in charge!
Bruce : Well with my staff’s work rate and my management ethos yes I do because my guys work their nuts off.
Mike : Bruce has got the best sales team but where he'd miss out is the buying, the financial skills and the overall business planning. So if you combined Bruce's sales team and my teams business acumen - we'd be magic
Scottish Parrothead : Mike - why did you refuse to justify to the staff your sacking of Debbie?
bevvince : Mike - do you have a problem with confronting people? why did you decide not to go to work the day after sacking his wife? It did come across as a coward’s way to do business?
Bruce : Here here bewince!
Mike : That was the way that the programme was going and by that time it was b****cks - you know Bruce had been sacked…
Bruce : You walked before I went.
Mike : Yeah but I knew you were going to get sacked ;)
Dominic Moore : Bruce, would you buy a car from Mike?
Bruce : Haha... I don't think Mike deals in Ferraris.
Chat Ed : Our half hour with Mike and Bruce is almost up, so last questions now...
Sink the South : Come on guys, measure up, who's is biggest? (business that is)
Bruce : If you want to measure it in terms of profit I would say mine. Mike is after growth and turnover though. So it's a different scale.
Frankly_Speaking : Mike: did you read the book you were given?
gif : Mike, have you read your gift ' how to win friends and influence people' yet?
Mike : I read it in about 1972 when I was 18 and it didn't work then either. You should be your own person.
Bruce : For Mike's reference it was actually published in 1984
Mike : Rubbish!
Bruce : No it's not, I have a copy right here! 1984!
Mike : Crap! Do you want to bet?
Jim Westwood : it was written in the 1950's
dgb : from amazon :This grandfather of all people-skills books was first published in 1937
pau1200 : Both: If you could participate in boss swap again what industry would you like to try?
Mike : I'd like to try pornographic magazines.
Bruce : Umm... can I be a b***h Mike?
Mike : Just get on with it.
Bruce : I'd like to go to a professional car dealership.
Mike : Oh f**k off! I want to work in Foxtons then.
ZS : R U guys going to be friends and go on holiday together? Perhaps we can see you on holiday swap or wife swap even!!!
Bruce : Go on Mike
stephanie : Wife swap would be wonderful.
Mike : Watch this space because we are going to do business deals together.
Lee Gravestock : What so Mike can sack her again!
Bruce : At the end of the day nothing was ever personal. We took part in good spirit and there are no hard feelings.
Mike : In fact we're meeting up in February.
Chat Ed : That's it! Thanks for coming and talking to us Mike and Bruce!
Deanl : cheers guys
Mike : Love you all, goodbye.
Owen : cheers
Marc : bye
Bruce : Thanks a lot and I hope you enjoyed the show. Don't believe everything you read in the papers.
saxonvenus : byeee
Bruce leaves the room
Mike leaves the room