Support Organisations - Unemployment, Debt and Homelessness

25 July 2018


Universal Job Match
Government online job search

Job Centre Plus
Contact information for anyone unable to use the online Job Match search
Information: 0800 169 0310 (lines open Monday – Friday 8am – 6pm)
Textphone: 0800 169 0314 for speech or hearing difficulties (lines open Monday - Friday 8am- 6pm)

Job Seekers Allowance
Government information about jobseekers allowance.

Government information about apprenticeships and how to apply.

National Apprenticeship Service
An online information and vacancy matching for apprenticeships.

Prince’s Trust
Helps young people aged 13 -30 develop key skills, confidence and motivation to move into work, education or training.
Information line: 0800 842842 (lines open daily 9am - 9pm)

Creative Skillset - Apprentice
Skillset information about apprenticeships.

NHS - England & Wales
NHS job search for England and Wales.

NHS - Scotland
NHS job search for Scotland

Northern Ireland
Health and Social Care job search for Northern Ireland.

Learndirect (England, Wales & Northern Ireland)
Learndirect offer flexible learning opportunities.
Information: 0800 101 901 (lines open Monday - Friday 8am - 6pm)

Scotland - My World of Work
Online information about finding work and building a career from Skills Development Scotland.
Information: 0800 917 8000 (Monday – Saturday 9am - 5.30pm)


Citizens Advice Bureau - CAB
The Citizens Advice Bureau offer advice across a variety of issues including debt. Further information is available online about where to find a local office.

Money Advice Service
A Government funded advisory service for unbiased money advice, including debt.
Advice line: 0800 138 7777 (lines open Monday – Friday 8am – 6pm, Saturday 9am -1pm)
Web chat: Advisors available (Monday – Friday 8am – 6pm, Saturday 9am – 1pm)

National Debtline
National Debtline provide free, confidential and independent advice on debt problems for anyone in England, Wales and Scotland.
Helpline: 0808 808 4000 (lines open Monday - Friday 9am - 8pm, Saturday 9.30 - 1pm)

Benefit Information
Government information on benefits and tax credits, including eligibility criteria.

Benefits Calculators
Calculating benefit entitlement and how to claim, including benefits once in employment

Debt Advice Foundation
Debt advice
Advice line: 0800 043 40 50 (lines open Monday – Friday 8am - 8pm, Saturday 9am- 3pm)

Stop Loan Sharks - England
Safe place to report a loan shark, or to find out if you’re paying a loan shark or illegal money lender.
Wales – Illegal Money Lending Unit
Scottish – Illegal Money Lending Unit

Debt Support Trust
Debt advice from trained advisors, and an online debt test.
Helpline: 0800 085 0226 (lines open Monday – Friday 8am – 7pm)

Step Change
Step Change offer advice about budgeting and debt management in the UK and Ireland.
Helpline: 0800 138 1111 (lines open Monday – Friday 8am - 8pm, Saturday 9am – 4pm)

Business Debtline
Business Debtline provide free, confidential and independent advice to businesses on how to deal with debt problems.
Helpline: 0800 197 6026 (lines open Monday - Friday 9am – 8.00pm)


The Trussell Trust
Community projects tackling poverty, with foodbanks in many areas.

Christians Against Poverty - CAP
Working to help people out from debt and poverty.

Fare Share
Tackling food waste and hunger.

Food Aware
Taking wasted food to charities.

End Child Poverty
Campaigning to end child poverty.

Child Poverty Action Group
Campaigning to help low income families.

Magic Breakfast
Delivering free breakfast food to primary schools.

Make Lunch
A network of churches offering food to children during school holidays.

Free Cakes for Kids UK
A community service for families who find it difficult to provide a birthday cake for their child.


Shelter - England & Scotland
Shelter give advice to anyone who is homeless or anyone with housing problems such as housing rights, harassment, benefits and hostel placements.
Housing adviceline: 0808 800 4444 (lines open Monday – Friday 8am – 8pm, weekends 9am - 5pm)

Shelter Cymru - Wales
Information and support for housing problems in Wales.
Emergency support: 0345 075 5005 (lines open Monday – Friday 9.30am – 4pm)

Housing Advice Northern Ireland

Information and support for housing problems in Northern Ireland.
Housing Rights Service: 028 9024 5640 (lines open Monday – Friday 9.30am -4.30pm)

Supports homeless young people in London, Manchester, Sunderland and Yorkshire, and through partner charities across the UK.
Helpline: 0808 800 0661 (lines open Monday – Friday 9am – 5pm)
Online advisors: (available Wednesday – Friday 12 midday – 3pm)

Housing Benefit
Government information on eligibility for claiming Housing Benefit.

Salvation Army
Providing services for homeless people in UK & Ireland.

Information from Gingerbread about housing options for single parents.
Helpline: 0808 802 0925
(lines open Monday's 10am - 6pm, Wednesday's 10am-1pm and 5pm-7pm, Tuesday, Thursday, Friday's 10am – 4pm)

The Albert Kennedy Trust
Supports lesbian, gay or bi-sexual 16-25 year olds who are made homeless or living in a hostile environment.
London: 0207 831 6562 (lines open Monday - Friday 10am - 4.30pm)
Manchester: 0161 228 3308 (lines open Monday - Friday 10am - 4.30pm)
Newcastle-upon-Tyne: 0191 281 0099 (lines open Monday – Friday 10am – 4.30pm)

Catch 22
Catch 22 work in towns and cities across England and Wales supporting young people, they also help with offender rehabilitation.

The Mix

Advice and help on housing problems to young people up to age 25.
Helpline: 0808 808 4994 (lines open 11am - 11pm)
One to One web chat (11am – 11pm daily)