About channel4.com

The password reset page is blank or does not load, what can I do?

After you have requested a password reset we will email you a link to a page where you can reset your password.

Please ensure that you open this link in a browser which accepts cookies and is not in ‘Private’ or ‘Incognito’ browsing mode.

If your browser has cookies disable or is in ‘Private’ or ‘Incognito’ mode the page will not load.

Cookies are required on this page to identify the correct account and to ensure only the person with the password reset email link can make this change.

For more information on cookies and how to manage them read our cookies policy. http://www.channel4.com/4viewers/cookies

The following links provide more information on disabling ‘Private’ or ‘Incognito’ browsing mode for popular browsers

• Safari on iPhone, iPad or iPod Touch - https://support.apple.com/en-us/HT203036
• Safari on Mac OS - https://help.apple.com/safari/mac/9.0/#/ibrw1069
• Chrome on all devices - https://support.google.com/chrome/answer/95464
• Firefox for Windows, Mac and Linux - https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history
• Firefox for Android devices - https://support.mozilla.org/en-US/kb/private-browsing-firefox-android
• Firefox for iPhone, iPad or iPod Touch - https://support.mozilla.org/en-US/kb/private-browsing-firefox-ios
• Microsoft Edge - https://support.microsoft.com/en-us/help/4026200/windows-browse-inprivate-in-microsoft-edge

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Try using the search facility, or click on the contact us button below.