It's interesting that most advice about builders follows the line that they should be looking after you, but of course you have to look after them too.
This can involve bribery in the form of biscuits, tea, coffee, and snacks, but there are other ways of incentivising builders. For example putting a clause in the contract which says if they deliver on time and on budget there'll be a bonus can make all the difference. Penalty clauses don't work quite so well - builders, as human beings, don't respond to threats very well! It's far better to offer a reward for timely completion than a penalty for late completion.
It's really easy for projects to go wrong. Construction is a horrible world, and it involves bits of baked earth and mud and lots of rain and and grumpy subcontractors. So it's all about how you mitigate that. Your builder ought to have indemnity insurance, of course, and liability insurance. It's imperative that your project is insured. If for some reason it all goes wrong. Look fully into insurance - a good builder won't be offended by you asking.
Putting the initial effort into researching and finding a reputable builder will be repaid time and time again. Like any good relationship, its success depends on give and take but above all tea and biscuits!
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