house  Buying And Selling Q&A

Ask the Experts: Index Buying & Selling Q&A: Andrew Winter

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Date Published:
26/06/2008
andrew winter Buying And Selling Q&A

Andrew Winter, estate agent supreme answers your queries on buying and selling houses – on everything from getting a good deal to getting the most out of your estate agent.

Q: What’s The Best Way To Get A Good Deal On Asking Price?

A: There are a number of ways of getting the best deal, but you are totally reliant on the seller’s position. If a vendor is in no rush, you have no chance. If they need to move for work or other commitments you have a much better chance.
A few main rules apply. Always be in a position to buy - cash in the bank or mortgage arranged and deposit ready. All other situations will give you no negotiation power. Do not go down the route of showing vendors the costs of putting things right, they are not really interested. They usually know that if you do put things right, the house value will increase! It will be down to the agent to convince them your offer is a good one, so if you know, for example, a house in the road sold for a certain figure, quote that.

Buying way below true market value is very hard to do; and in recent years has almost never occurred – although things are obviously changing at the moment, and house prices are dropping in some regions. If you are looking to retain the purchase for a number of years, stop worrying that you haven’t got a bargain and enjoy the property. If you have chosen wisely it will be a good bet.

Q: How Do I Choose The Right Estate Agent?

A: How to choose an agent? Ideally use one recommended to you, or one you have had good dealings with in the past. Choose an active agent selling properties in your value range and type. Go for one who answers your emails/phone messages quickly and expect that level of service always!

Ensure their Internet presence is strong and that the actual agent you are dealing with is someone you can work with. Remember, work together; expect to liaise every week, no matter what! If they do not provide the right service, change agents.

sale boards Buying And Selling Q&A

Q: What Should I Consider When Buying A Flat?

A: Firstly get your mortgage in place and check the lender you choose doesn’t have any rules. For example some lenders do not like blocks over five storeys high. With that in place, find a solicitor you can work with because it is his or her responsibility to ensure you buy safely. They check it all out for you. So with those bits in place, know your budget and get looking.

My only tip for a first time buyerbuying a flat: avoid blocks or buildings where other flats or communal areas are in a poor state of repair - these can be more complicated and are best left to the investor.

Q: Our House Has Been On The Market For Months. Why Won’t It Sell?

A: I hate to say it but the only way to deal with this, after 7 months and hardly any viewings, is to DROP THE PRICE You could even invite an ‘offers over’ figure. Ask your agent would help the buyers make offers and then ask for offers over this bottom line. Get the property description and ad to state it is a ‘bargain’.

If your property is well presented, but you’ve hardly had any viewings, you need to sit your agent down and get talking! Is he or she just rubbish or are you asking too much? Is your décor fantastic to you, but too over the top for buyers? The market may be quiet but have properties close to you sold recently? If they have, find out why they have and you haven’t. If your agent doesn’t seem to be being frank with you, CHANGE AGENTS immediately, get three new valuations, tell your new agent you want it sold and even offer a negotiators bonus to the negotiator who actually sells the property on top of the fees. You need to sell, so you need to phone your agent two or three times a week. Keep the pressure up and make sure you get the most out of your estate agent.

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  1. your programme said if you have a third bedroom use it as such and not an office ,but i feel the area we use as an office in our living room under open plan stairs doesnt help showing off the living room to its best,we cant be without an office while we sell as my husband works from home,i am tring to follow all your ideas on the programs but dont know what to do on this one.
    Posted by wendy on 13/01/2009 14:43:51
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  2. Andrew please help! I have to sell my fathers bungalow as he had to go into a residential home as unfortunately he has dementia there is a vast difference to wanting to sell than having too. The bungalow was first marketed last year at ?240,000 I had an offer last year of ?220.000 but turned it down, oh! how wish I had accepted it but hindsight a wonderful thing) I have now reduced the property ?219,950 the same people who made the offer last year have now offered firstly ?205.500 and now ?207.500 for it. They have been interest in the bungalow ongoing since last year and are busting a gut to get it. The proceeds of the bungalow are going to have to drip feed into the home fees for my dad so i need to get as much as I can. These people are in a strong position cash buyers nothing to sell, Hard sell negotiating is alien to me but I have said if they offer ?210,000 I will take it off the market the agent has said that after speaking to them he does not think they will increase their offer 0f ?207. I obviously do not want to loose them and I know any offer in this climate must be seriously considered I am at my wits end,as I don't know whether to see if they up their offer or just agree to ?207.500 so please can you help me as to what to do?
    Posted by Lynda on 21/11/2008 20:17:15
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  3. I would like to know where your property is for sale by Mrs Swinger,if you read this. we have been trying to find a property in suffolk for months, with no luck. We have found there is a huge difference in price between similar properties in similar areas,and i think this is confusing people a great deal. Recent detached small cottages are ranging from 170- 350 in price within 10 miles of each other. We thought of self build, but a tiny plot of land is still higher than some properties which seems a bit silly. we continue our search in desperation for a remote, or even derelict cottage, in south norfolk or suffolk but even with cash it seems to be just a dream.
    Posted by Salmar on 20/11/2008 21:24:11
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  4. We exchanged contracts on a flat on a development for over 55s April this Year to move in March,,They have now informed us that it could be completed late 2009 They have reduced to price by £10,000.00 it is a one bedroom apartment Should I pull out
    Posted by Maureen Atkinson on 19/11/2008 14:27:38
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  5. Hi, we have had our house on the market now for two months with no viewers or even any calls from our agent.We are locked into a 16 week contract. Can we get out of this without paying anything or whats our best options.Any advice would be good.Thanks Mandy
    Posted by Mandy on 31/10/2008 16:22:04
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  6. Hi My wife and I have exchanged contracts on a property currently being built by a small developer.Given the current financial turmoil what happens if the developer goes bust before we have completed? Many thanks Andy
    Posted by Andy on 28/10/2008 10:59:30
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  7. Over the past few months have tried to sell our property in London with no luck. We are now considering renting until the market picks up. Can you advise how we find a decent agent that I can trust who will look after our property as we have already had a bad experience with our local council with a property that I rented with them. There is not anybody we can get a recommendation from. Your advice would be most helpful. Many thanks
    Posted by Eileen on 26/10/2008 13:00:29
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  8. Hi Louise I don't know about being sued, but you're in a very tricky position re pulling out. Best thing to do is to get on to your solicitor for his/her advice asap and get them to approach your vendor's solicitor.
    Posted by Lucy 4Homes Ed on 03/10/2008 14:56:30
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  9. Hi Deborah See my answer to you on Phil's page.
    Posted by Lucy 4Homes Ed on 03/10/2008 14:54:47
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  10. I have exchanged contracts and now no longer wish to buy the house. I have read that I can still withdraw, but will loose the 10% deposit. Is it true that I can still pull out, or could I be sued if I do?
    Posted by Louise on 02/10/2008 15:48:50
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  11. Hi; obsessed with all property shows! and obsessed in particular with old buildings; I am single parent; limited funds; have put offer in on old seafront house (sash windows etc) in Ireland (has been split into apartments, done very well; new kitchens, carpets etc but as it's old and near sea my friend (came for 2nd viewing with me who is in the trade) says it's damp which he says in unavoidable in an old building by the sea, but he can't tell how extensive, says it does look in good structural state & that builder has done lots of things to alleviate damp... rendering downstairs bottom outside; pipes etc new wiring & plumbing & only 2 of 5 apts occupied so just isn't being ventilated or heat on enough to dry out but wont know extent till survey done (if offer accepted) the one I looked at is also 3rd floor up so damp not as bad at all; but am aware that things can be nightmare with old buildings; bottomless pit when money is involved etc which beyond the funds to purchase it I just wouldn't have if it became that nightmare... (subject to survey) would you advise in this circumstance that this is just a bad plan or if offer is accepted; could I still have my dream?? how much is acceptable when a surveyor turns up...what are the signs that it's going to be trouble?? endless problems or could it be possible that it is just a small damp problem that could be sorted easily?? Sorry bout the novel and thank you for taking the time to read this, much appreciated Kind regards Deborah - Ireland
    Posted by Deborah J on 01/10/2008 20:32:59
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  12. Hi RR See my answer to Jim below. You're in a fortunate position in that you won't have to worry about negative equity, and most experts agree that in a few years the market will recover.
    Posted by Lucy 4Homes Ed on 30/09/2008 19:30:30
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  13. Hi Jim Ahhh, if we only knew the answer to your question... we'd all be millionaires by Christmas. Sorry to say, no one knows what's going to happen. The market is predicted to drop further but no one knows for sure if that's going to happen or by how much. If you love this house and think you'll be happy there, buy it. If you don't, stay where you are.
    Posted by Lucy 4Homes Ed on 30/09/2008 19:28:51
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  14. Hi Jessie Steer well clear of this site, whatever you do... I think you need to market more aggressively and grill your agents harder. However, I wouldn't be surprised if you're not selling because of the state of the market, rather than anything else. There are very very few buyers around at the moment. Take a look at our feature 30 Ways To Sell Your Home Quickly (use the search box for a quick find). That may help. Good luck.
    Posted by Lucy 4Homes Ed on 30/09/2008 19:25:57
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  15. Hi RH LEASE EXTENSION Unfortunately you are going to have to spend money to find out how much the lease extension will cost. However, I'm assuming your flat is priced with the current lease period in mind, so you could suggest to the interested party that they split the fee with you - otherwise you may find that they ask for a discount. Good luck
    Posted by Lucy 4Homes Ed on 30/09/2008 19:22:39
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  16. Hi F Hall Sorry to hear about your predicament. There's not much you can do about location other than what you have done, then hope for the best. My only other suggestion is that you do a really hard sell on the good points of your home - its rooms, its proportions, its proximity to great schools etc. Good luck
    Posted by Lucy 4Homes Ed on 30/09/2008 19:15:13
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  17. Hi Ed I need not tell you that the market is not good at the moment, and now is not the time to try and sell. However, you could use this period to investigate planning permission - if you gained permission to build at the side and back of your house (whether a separate property or just extensions), you could sell your home in the future with permission - this can add value to the house.
    Posted by Lucy 4Homes Ed on 30/09/2008 19:05:54
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  18. Hi Mrs Swinger No, it's the market - it's terrible and there are very few buyers around. Best advice is to take it off the market for a while and let things settle.
    Posted by Lucy 4Homes Ed on 30/09/2008 19:03:23
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  19. Hi i'm a first time buyer and am very confused about everything that is going on with the property market..I have recently fallen in love with a flat valued at 400k..i'm pretty sure we'll be able to drop the price substantially, and as I won't be taking out a morgage - it'll be a cash purchase, is it still ok to buy at this time considering the situation of the market right now? I know obviously people taking out a morgage are affected, but is it ok for me to buy at this time or not? Any advice would be much appreciated thanks very much
    Posted by RR on 30/09/2008 10:11:28
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  20. Hi there, just a bit about our background, whilst we are not professional property developers my wife Donna, my 2 boys and i have bought and moved homes 15 times in the past 20 years. These various properties have required differing levels of TLC, from a lick of paint to major renovation and or extension. In general we have not bought to make profit and move on, however, when the required works are complete and things quiet down we seem to get bored and decide to try the market, inevietably selling once again increasing our equity. In June 2008 we managed to sell our last " home " and put the money in the bank and rent a very suitable little barn conversion, happy days! My wife see's this as dead money and was regularly showing me details of one particular house in our home town of Hinckley, Leics. as the price was being cut almost weekly. This house is in one of the most prime locations in our town, which is good, the current owner paid £ 345,000 less than 2 years ago, when we went to view, it had been reduced to £ 290,000, we viewed, and subsequently offered £250,000 plus £ 10,000 for various large items of fixtures and fittings. The offer was accepted and we are currently in the process of the purchase. My concern is that whilst on the face of it the deal looks good, and IF, we were going to stay for lets say 4 - 5 years i'm sure we would be okay, however, we have never stayed at a property for that length of time. With house prices being predicted to fall even further over the next ( depending on who you listen to ) 1 - 3 years i wonder if it would turn out such a good buy? OR would i be better to leave the cash in the post office and watch it grow safely and buy when the economy settles, whenever that is. I look forward to your opinion and thank you for your time, Jim Hancox.
    Posted by jim hancox on 27/09/2008 08:51:53
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  21. Hello, We are trying to sell our house on the isle of wight, but, after 7 months we have only had 1 viewing and have changed estate agents twice! we have also dropped our asking price by £20,000 and still no viewings! The house is in a nice area and is well kept so we have no clues. Estate agents aern't telling us anything helpful. I found a site on internet call quick sell who offer to buy your home from you in 10 days at 'trade valuation'. Are these reputable means or should I steer clear and hold tight for a real life buyer. Just absolutely desperate now!
    Posted by Jessie on 21/09/2008 16:22:36
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  22. Hi we have been trying to sell our house for over a year and had nearly 40 viewings. We had 1 offer which fell through.Feedback is good for house but we've had trouble selling it because of its location (Main Road, opposite garage). We've dropped the price massively and planted up front garden to disguise it. Any suggestions, could really do with you making a new series and helping us!
    Posted by F Hall on 14/09/2008 14:46:46
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  23. Hi - we've recently put our flat on the market with a lease of 84. We have an interested party who wants to know how much it will cost to extent the lease. I've asked the managing agent who has said I need to write to the freeholder who will then commission a surveyor to determine the cost. I will have to pay their fees. Is there another way I can find out that doesn't occur any expense? As I've already paid the one-off service charge for redecorating the exterior and interior of the building, which will benefit the person who buys the flat, I'm reluctant to spend anymore. Thanks.
    Posted by RH on 05/09/2008 17:04:42
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  24. My house is on an unusually wide plot of land. The land at the side is large enough to build a house on it. There is also room to build an extension to the house and still keep a huge front garden and good size back garden. I want to sell my house soon and am not sure how to maximise the price to take into account the room for development.
    Posted by Al on 03/09/2008 14:05:13
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  25. Hi, When is your great show back on tv? I hope soon
    Posted by Janine Conteh on 02/09/2008 17:26:01
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  26. Dear channel 4 and andrew winter I have been watching with interest your selling homes programme. We have had our detatched cottage for sale since last june and we have had 50 viewings and not one offer.Everyone said they loved it but it was too small,so we took it off the market in feb 08 and had planning permission passed for an ensuite master bedroom and we are now back on the market.As you know the market is now slower and we have dropped the price by £40.000 only 1 viewing so far they cant make up their minds whether to buy it or not.We have one htird of an acre and 2 large outbuildings and open countryside all around.Is it just the market at the moment or is there something we are not doing or doing wrong.Any advice would be most welcoming as we are feeling a little confused to say the least. awaitng your reply in great anticipation!! Mr and Mrs Swinger Eye Suffolk
    Posted by Mrs Karen swinger on 22/08/2008 19:49:28
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  27. Have just watched C4 'a place by the sea'- with a couple looking for a property in Chichester. On the feature of other properties in the area, a chalet was shown at about £6k. Whilst I appreciate that this programme could have been filmed last year, the chalet sold and others perhaps at a different price now- I wonder if you could let me know where these chalets are in case another comes on the market. I would buy one immediately.
    Posted by Sylvia Broadley on 20/08/2008 13:45:59
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  28. Hi Eileen Okay, a few things to help you out. If you found your buyer privately (ie, not through your agent), and your buyer was not (ever) on their books in their hunt for a property, as far as I know, you do not have to pay their fees in this case. Check with your buyers then chat with your agent about it - if they have no record of them on their books, they can't claim to have found them for you. My advice is not to fall out with them over this - you may need them in the future if this sale doesn't work out. Equally, dumping your agent is not easy, but you can negotiate the period you are with them for 16 weeks sounds too long for me - if my agent hadn't got lots of buyers around after six weeks, I'd want to talk to them about going elsewhere, so look at that in the future. As for how much your area has gone up or down, you'll need to research that yourself - it all depends on your street, your house, your town and I can't fill that in for you. Try www.upmystreet.com for an idea of what's sold near you recently. Your agents should also be able to give you a good idea. Good luck
    Posted by Lucy 4Homes Ed on 19/08/2008 12:10:32
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  29. I read with interest your comments about estate agents. You say if they are no good dump them but the problem is that you have to sign a contract for 16 weeks so how can you get around this. I have now finished my contract with my estate agent and I have an offer which we have accepted for our property, unfortunately our buyer (someone we know) has not yet sold his property, we have told him that we are willing to wait a while. I asked the estate agent that when the sale eventually goes through do I still have to pay fees to them, he was not able to give me a timescale as to how long time needed to pass before we do not have to pay fees, what is the position regarding this. We live in Enfield North London could you please tell me approximately how much the prices have dropped in my area. Many thanks
    Posted by Eileen Duke on 18/08/2008 23:56:47
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  30. Hi Dudley, If you go to the Land Registry website: http://www.landregistry.gov.uk/, you should be able to find out there.
    Posted by Lucy 4Homes Ed on 18/08/2008 10:02:46
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  31. HI Andrew What can I do if the next door neighbour who rent the Property wont give me the Land lord's Address or telephone number How can I obtain it. Enjoy your program emensly keep up the good work. Thank you. Kind Regards Dudley
    Posted by Dudley Harris on 14/08/2008 15:36:45
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  32. HI MARGARET. Try www.aplaceinthesun.com for advice on selling in Europe.
    Posted by 4homes on 08/08/2008 16:12:08
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  33. HI YVONNE. Try www.casatravella.com
    Posted by 4homes on 08/08/2008 16:10:19
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  34. Hi watching travel and living here in Italy and would like for youu to advise us om how we may sell our property here in Le marche.it has been on the market for 2 years,and we have had little interest. we have tried everything that we can think of we are attempting to promote the B.B and house. pool management too. kind regards margaret Hargrave
    Posted by margaret hargrave on 06/08/2008 22:38:22
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  35. Have been watching your programme regularly & have found it very helpful indeed. We are trying to sell our Finca in Andalucia without success. We saw a lady on a programme in France who was an International Agent. Her name was Linda Trovella. Can you tell me which organization she works for because I would like to enlist her help.
    Posted by yvonne kennard on 06/08/2008 08:12:31
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