Category: Executive 
Price Range: No data available
High-tech safety kit, refinement, hybrid option, Lexus reliability and quality, handsome looks
No diesel option, hard ride, poor steering feel, lack of character; VDIM and pre-crash safety systems only in top-spec models
It's not quite the all-out sports saloon Lexus claims it to be, but it's a comfortable, sophisticated, high-quality choice with some unique touches
Lexus consistently tops reliability, quality and customer satisfaction surveys in the US and Europe, always lauded for great customer service and highly-rated in terms of the entire ownership experience. You can't really argue with that. Even the hybrid promises to be trust-worthy, with the technology well-proven in the Prius. We're just holding off on the full five stars, however, as the VDIM and other electronic systems are immensely complex and new to production, though Lexus has, of course, carried out an extensive testing programme. And the (early-build) cars on the press launch had some very minor glitches: problems with the keyless entry and ignition saw one car fail to start and others refuse to release their bootlids. This should be fixed for customer cars, however.
