Advice: Guide to Complaining

It's every car buyer's nightmare: after saving up for ages, or signing up to an expensive monthly payment scheme, your shiny new car turns out to be unreliable or have serious quality defects. Unfortunately, not all new cars turn out to be hassle-free purchases. But before you panic, throw away the keys or shout at the supplying dealer, read on for our Guide to complaining about your new car, getting its problems sorted out under the terms of the warranty, or negotiating for a replacement or a refund.